At Your Free Guide, we respect your privacy and are committed to protecting it. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, yourfreeguide.online, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Information We Collect
We may collect information from and about users of our website, including:
- Personal Identifier Info: Email address, phone number, and name when you submit forms or complete surveys on our site.
- Survey Responses: Voluntary answers regarding your household size, income range, state, and benefit interests.
- Usage and Device Data: IP address, operating system, browser type, pages viewed, and referral sources collected via cookies and tracking technologies.
How We Use Your Information
We use the information we collect to:
- Provide you with the requested guides, results, and matching benefit information.
- Optimize our website, layout, and user experience.
- Connect you with third-party service providers or promotional partners if you explicitly opt-in and consent to share your details.
- Respond to support emails or inquiries.
Sharing and Disclosing Information
We do not sell, rent, or trade your personal information to third parties without your explicit consent. If you choose to submit your email or phone number through optional matching surveys, we may transmit that information to verified marketing partners to provide you with relevant housing, financial, or community program offers. You can opt-out of these communications at any time.
Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.